Your privacy matters to us. This policy explains what data we collect, how we use it, and how we protect it. We will never sell your personal information to anyone.
1. Information We Collect
When you use LicenseCode, we may collect:
- Account details — name, email address, and phone number (WhatsApp) provided during registration or checkout.
- Billing address — collected at checkout for invoice and GST purposes.
- Order data — products purchased, transaction IDs, and delivery records.
- Device & usage data — IP address, browser type, and pages visited (collected automatically for security and analytics).
- Google OAuth — if you sign in with Google, we receive your name, email, and profile picture as permitted by Google's OAuth scope.
2. How We Use Your Information
- To process and deliver your software key orders via WhatsApp.
- To send transactional emails (OTP, order confirmation, delivery notification).
- To provide customer support and handle queries or disputes.
- To generate GST-compliant invoices when requested.
- To improve our platform using anonymized usage analytics (Google Analytics 4).
- To detect and prevent fraud or unauthorized access.
3. We Do Not Sell Your Data
We do not sell, trade, rent, or share your personal information with any third parties for marketing purposes. Your data is used solely to operate and improve LicenseCode services.
4. Data Storage & Security
- Your data is stored on secure servers with encryption at rest and in transit (HTTPS/SSL).
- Passwords are not stored — we use OTP-based authentication for added security.
- Payment information is handled exclusively by Razorpay, a PCI-DSS compliant payment gateway. We never store your card or banking details on our servers.
- Access to your account data is restricted to authorized personnel only.
5. Payment Security
All payments are processed through Razorpay, which is certified PCI-DSS Level 1 — the highest level of security certification in the payments industry. Your financial data goes directly to Razorpay and is never visible to or stored by us.
6. Cookies
We use essential session cookies to keep you logged in and process your cart. We also use Google Analytics 4 cookies to understand how users interact with our website. You can disable cookies in your browser settings, though some features may not work correctly.
7. Third-Party Services
We use the following trusted third-party services:
- Razorpay — payment processing
- Google OAuth — optional sign-in
- Google Analytics 4 — anonymized usage analytics
- Resend — transactional email delivery
Each service has its own privacy policy governing their use of your data.
8. Data Retention
We retain your account and order data for as long as your account is active or as required by Indian tax regulations (typically 7 years for financial records). You may request deletion of your account and personal data by contacting us.
9. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data (subject to legal retention requirements).
- Opt out of non-essential communications.
10. Contact
For any privacy-related queries or data requests, contact us at [email protected] or WhatsApp +91-9438467391.